Track your order

How to order?

If you order without an account, simply fill in the fields specifying your name, first name, address, telephone number, email and save your contact details.

Be sure to reread and, above all, check the delivery address and your email address. Because the latter will be used to send you confirmation of your order as well as the Colissimo tracking number for sending your order.

You also have the option to choose guest mode (your details are not saved).

All this information is intended to keep you informed of the progress of your order.

The mobile number and email address must be carefully filled in because it is through them that our carriers will keep you informed of the progress of your order and it is by email that we will send you your order confirmation, carrier tracking number and digital invoice.

If you create an account , simply log in and enter your email address and password.

How do I know where my order is?

When you order and when the payment has been validated, we send you a confirmation email with a summary of your order.

Then when your order is shipped, we send you a shipping confirmation email with the Cubyn tracking number (our logistician). This number is linked to the carrier you have chosen. (Relay, Basic, Standard, Express)

If you are not at home, the carrier will offer you other dates.

It takes 48 hours (except express) after receiving your tracking number.

If you do not receive your package, please do not hesitate to contact us: contact@tayronalife.

We are here to help you and provide you with a response within 24 hours.